We do not accept returns or exchanges unless the item you purchased is defective, and we have been notified within 3 days of receipt. If you receive a defective item, please contact us at 800.848.0166 with details of the product and the defect. You can send the item you consider defective to:
Erdie Industries, Inc.
1205 Colorado Avenue
Lorain, OH 44052
Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a full refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.